LATEST..          Santa Bookings for Christmas Eve are now SOLD OUT - there is still availability on all other dates          CHRISTMAS CARVERY 6pm sitting is now FULL - still availability for 7.45pm sitting         Looking for gift ideas?          Our SHOP is open during November on Saturdays and Sundays 10.30am until 3.30pm          or you might want to consider the ultimate gift for him - buy a FOOTPLATE EXPERIENCE VOUCHER today - date can be booked later to suit          CHRISTMAS is COMING! Our SANTA SPECIALS event fills up quickly so book your seats early to avoid disappointment          See our SANTA SPECIALS & CHRISTMAS CARVERY pages now          Also running BOXING DAY and NEW YEAR'S DAY for a wonderful way to see the New Year in!          All operating days and events can be found on our YOUR VISIT - Timetables page         
LATEST UPDATES
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•service update•

TUE 21 NOV

No Trains Today

WE ARE NEXT OPERATING ON
Saturday 02 December

ACCESSIBILITY

For detailed information the Isle of Wight Steam Railway ACCESS STATEMENT, download the PDF document HERE or call 01983 882204.

Access to Havenstreet Station is suitable for wheelchair users. From the car park to the platform, and around the site, the surface is a flat tarmac surface. There is a ramp up to the platform but, based on experience, this seems to present little difficulty. Toilet facilities for wheelchair users are provided at Havenstreet, Wootton and Smallbrook Junction Stations. Further disabled toilet facilities are available in the Havenstreet Refreshment Rooms and in the Train Story lobby.

Access to Smallbrook Junction (via Island Line train service) and Wootton Station is possible. Both stations, particularly Wootton Station, have steep ramp and footpath sections which are negotiable with care. For those travelling to Smallbrook Junction via Island Line Trains, please note that Island Line do not allow some mobility scooters on their trains.

Ashey Station is a rural halt with only rough bridleways leading to and from the platform, which has no facilities. Therefore, it does not offer suitable access for wheelchair users, although the platform and picnic areas are level and negotiable with care.
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Our carriages are of Victorian or Edwardian origin, compartment doors are too narrow for wheelchairs to enter. If the customer is able to leave the wheelchair, he or she may take the wheelchair up to the carriage door and then use the comfortable seating within the compartment. The empty wheelchair can be left with the platform staff or put into the guard's van. If the customer is unable to leave the wheelchair they may travel in one of our two carriages which have been specially modified to provide a compartment with double doors able to accommodate wheelchairs. Although these vehicle are included in the train whenever possible, we must point out that for operational and maintenance reasons, the presence of such a vehicle within the train cannot be guaranteed. At such times we will endeavour to accommodate the wheelchair within the guard's van.

Wheelchair access to our shop is possible, although circulation space is tight due to the presence of four pillars, and our museum is accessible via a ramp from the shop. Our Refreshment Rooms and Carriage and Wagon workshop are both wheelchair accessible.

Our new TRAIN STORY Visitor Experience is easily accessible along its entire route with a Disabled Lift, accessible WC and baby change facilities.

Customers in wheelchairs are very welcome on our railway, and our staff will always provide all possible assistance whenever required.

Customers with particular requirements are advised to contact the railway on 01983 882204 prior to their visit.
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1st CLASS CARRIAGES

Our first class carriages are gloriously upholstered and adorned with that touch of Victorian splendour..  Treat yourself to that first class experience, or, if you're not sure, you can always upgrade when you arrive.

1st Class Carriages


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FOLLOW IW STEAM RAILWAY

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NEXT EVENT

SANTA SPECIALS

Santa is making Havenstreet his special Chris...

2 December - 25 December 2017

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LATEST NEWS

Wootton Project Update Nov 2017

Wootton Project Update Nov 2017

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Track Pack - October 2017

The latest news from the Isle of Wight Steam Railway's Civil Engineering Department.

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