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Team Admin

Welcome to /TeamAdmin

You can use this page to access the latest IWSR Newsletter, sign up for trips and events, renew your Staff Card, and find out about other opportunities and training available to our volunteers.

At present we’re still putting together all the things you’ll eventually be able to use this page for, but for now you can renew your Staff Card, or sign up for the latest trips and activities using the forms and links below.

LATEST IWSR NEWSLETTER – MAY 2024

HRA NEWS – Winter 2023/2024

Renew your staff card

    To access our volunteer benefits and request clothing or PPE, you will need to ensure you hold a valid Staff Card.

    Most volunteers and staff will already have one of these, but if yours has expired or been lost, you can order a replacement using the form below.

    If you have a temporary cardboard staff card, or have never been issued with any staff card, please email volunteer@iwsteamrailway.co.uk to arrange getting one. Your staff card entitles you to a range of benefits including price reductions in the IWSR Catering outlets, shop, and significant discounts with Hovertravel, so make sure yours is up to date!

    IWSR VOLUNTEER TRIPS AND OPPORTUNITIES

    WIN TICKETS TO THE ISLE OF WIGHT FESTIVAL!
    Thursday 20th – Sunday 23rd June

    Our generous friends at the Isle of Wight Festival have given us a pair of tickets to the event, and all our volunteers have the chance to enter this free prize draw for the chance to win them!

    This year the legendary event features The Prodigy, Pet Shop Boys, and Green Day, as well as a supporting lineup including Simple Minds, Keane, Crowded House and The Darkness. Other well-known favourite venues around the festival include Kashmir Cafe which showcases the best in up-and-coming music, as well as Hipshaker, Electrolove and many more.

    CLICK HERE TO ENTER THE DRAW
    Draw closes on Friday 7th June

    ISLE OF WIGHT FESTIVAL WEBSITE
    BUY ISLE OF WIGHT FESTIVAL TICKETS


    WIN TICKETS TO BEAULIEU
    Visit any day before 31st March 2025

    Beaulieu is an award-winning day out with something for everyone. Including the National Motor Museum, 50 years of their famous monorail, World of Top Gear and much more. We have a complimentary ticket for two adults to attend at any time before the end of March next year up for grabs for a lucky volunteer.

    CLICK HERE TO ENTER THE DRAW
    Draw closes on Friday 24th May

    BEAULIEU WEBSITE
    COMPLIMENTARY TICKETS Ts&Cs


    VISIT ISLE OF WIGHT AMBASSADOR TRAINING
    Wednesday May 15th, FREE

    We are pleased to be able to offer all volunteers the chance to take part in free training once again provided by Visit Isle of Wight. After some successful sessions last year, this training is back by popular demand for two sessions only on May 15th. The Island Ambassador Training Programme is a bespoke Welcome to Excellence Customer Service Training course designed to prepare you to welcome visitors to the Island.

    This half day course will provide you with the skills to offer the best customer service and help you deal with difficult situations. The course will also provide you with Isle of Wight knowledge, including information on the UNESCO Biosphere Reserve, all of which will help you promote what there is to see and do on the Island to your own customers. APPLY FOR YOUR FREE TICKET HERE

    You will:

    – develop proactive communication skills
    – recognise different customer expectations and how to meet them
    – better understand their frontline sales and service role
    – be confident in effectively tackling difficult situations
    – learn why teamwork is vital in a customer-facing environment
    – understand the importance of welcoming all and accessibility

    The training is Free of charge and will be hosted at Building 41 on Newport Road in Cowes. Located on Southern Vectis Route 1.

    Attendees will receive a completion certificate, an island training ambassador badge and the training guide.


    Previous Event Ticket Draws & Winners

    2024
    Wolverton Folk & Blues Fair – Roger Colman (Estates)

    2023
    Wolverton Folk & Blues Fair – Mick Anderson (Operating)
    Cowes Fringe – Annette Bird (Train Story)
    Isle of Wight Festival – Freddie Daybles-Thompson (Locomotive Engineering)
    Royal Isle of Wight County Show – Phil Wyatt (Estates)
    Jack Up Events ABBA Chique Party – Bernadette Banner (Carriage & Wagon)
    Ventnor Fringe (Aretha Franklin Story) – Geoffrey Purdue (Administrative Support)
    Chale Show – Fiona Haddon (Estates)
    Jack Up the Party – Vicky Gooders-Graham (Estates)

    OTHER VOLUNTEER OPPORTUNITIES & BENEFITS

     


    Heritage Railway Association HRA Privilege Card

    HRA Privilege Card 2024 is just £42.00 for staff and volunteers at participating HRA members. HRA Privilege is the Heritage Railway Association’s long-standing reciprocal travel scheme (formerly known as InterRail). Your card will be valid for 12 months from the end of February 2024.

    HRA Privilege provides free or discounted travel and entry for heritage railway volunteers and staff on more than 100 railways, cliff railways and tramways across the UK. Volunteers and staff from all HRA member railways and organisations are eligible for the scheme. The HRA Privilege reciprocal travel scheme is the biggest of its type in the world.

    It’s a great benefit for working volunteers and staff. Each HRA Privilege pass covers TWO adults at any of the participating railways. The one off purchase saves money on every visit throughout the year. Using the HRA Privilege pass couldn’t be easier. Simply present your pass at the booking office for massive discounts of up to 100% available at participating heritage railways, cliff railways and tramways throughout the UK.

    CLICK HERE FOR MORE INFORMATION AND TO APPLY
    The HRA will confirm your Staff or Volunteer status and issue your pass through the IWSR – passes can take several weeks to arrive so if you’re planning a trip please apply in plenty of time.


    Free PSA Testing for Men over 40

    The PSA Test is a blood test which can detect the early signs of prostate cancer. The test measures the level of PSA (prostate-specific antigen) in your blood. PSA is made by the prostate gland. Some of it will leak into your blood, and the amount depends on your age and the health of your prostate.

    A raised PSA level in your blood may show that you have a problem with your prostate. However, this may not be prostate cancer, other conditions can also cause a raised PSA level. All men over 40 are able to visit one of the PSA testing sessions run by the Isle of Wight Prostate Cancer Support Group, as long as they have made an informed choice based on the benefits, limitations and risks of having the test.

    You can find out more at the Isle of Wight Prostate Cancer Support Group website, where you can also BOOK A TEST.


    75% Hovertravel Discount Scheme

    The Steam Railway is extremely grateful to our partners Hovertravel, who offer all volunteers a 75% discount on cross-Solent travel.

    To access this discount, volunteers must book a standard adult or child ticket online and apply discount code HTIOWSR75. Hovertravel will need to see a valid (in-date) IWSR Photo Staff Card on check-in to validate the discount. Additional charges may be made if you are unable to present your Staff Card, and ‘Reasonable Use’ terms do apply. The discount applies to any IWSR volunteer and one accompanying passenger.

    HOVERTRAVEL WEBSITE