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Privacy Policy

The Isle of Wight Railway Company Limited and IWR Trading Ltd
operating jointly as ‘The Isle of Wight Steam Railway’


We hold certain personal information in order to provide tickets, other products and services you have requested from us.

Your information is processed on the lawful basis of Legitimate Interest. Certain information will be processed by third parties – e.g. institutions regulated by the FCA who process debit and credit card payments. Other than to fulfil orders and meet legal/statutory requirements, we will not share and do not sell details with/to any third parties.

From time to time we may also use this information to send details of forthcoming events, products or services. We do this as you have previously ordered from us or indicated you would like to receive such services. Unless you indicate otherwise, we will hold this data for a maximum of 5 years from the time that you last contacted us or longer if required by law: you can ask us to cease processing at any time.

We do not wish to send out unwanted material so if you advise us you no longer wish to receive any material, perhaps by a particular medium (e.g. post, telephone or e-mail), we will
stop sending it accordingly.

If you discover any inaccuracies in the data held, we will be pleased to correct or delete them.

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