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Book Tickets

Book Tickets

Most visitors start their journey at Havenstreet, our main station.

See the FAQ below for travel from Smallbrook Junction, Ashey or Wootton.

Young Engineers Day

24 & 25 April 2021

Walk the line: Newport to Sandown

15 May 2021

50th Anniversary Gala

4 – 6 June 2021

Freshwater Header
Terrier Weekend

19 & 20 June 2021

15th-Annual-Isle-of-Wight-Real-Ale-Festival
Real Ale Festival

26 & 27 June 2021

The-1940s-Experience
The 1940s Experience

3 & 4 July 2021

Real-Ale-Festival
Real Ale Train

17 July 2021

Island Highland Gathering

18 July 2021

Summer Concert

31 July 2021

Please Note: In line with Government restrictions, passengers are able to book in groups of up to 6 people, or two households

IWSR members, season ticket holders, HRA pass holders and passengers with staff travel cards can now book tickets and reserve seats online. Please ensure that you present your relevant membership card or passes at the booking office.

Frequently Asked Questions

DO I NEED TO PRE-BOOK?
  • We’d strongly recommend booking on-line in advance so that we can reserve a compartment on your chosen train. Many of our trains have been completely sold out in advance.
  • Any unsold compartments will be on sale at our ticket office
  • Members are advised to book online too
  • Pre-booking is essential if you intend to board the train at Smallbrook Junction or Wootton
IS MY TICKET FOR A RETURN JOURNEY?
  • Yes, your ticket includes one complete round trip on the line. You may break your journey at any station on the line.
  • Most visitors start their journey at our main station at Havenstreet, mid-way along the line. Your ticket includes all the facilities at Havenstreet, including our Train Story Discovery Centre (opens from 17 May), and falconry displays (11:40 and 13:40 each day). Please allow plenty of time to explore Havenstreet, especially if you have booked an afternoon train.
  • Visitors typically stay at least 3 hours, including a 1 hour trip on the train
How do I book a ticket from Smallbrook Junction?
  1. Book your outward journey from Smallbrook Junction to Havenstreet online. Our website shows the departure times from Havenstreet – trains depart from Smallbrook Junction around 22 minutes later (eg. book the 10:15 train for the departure from Smallbrook Junction at 10:37)
  2. Call or email (info@iwsteamrailway.co.uk) with your booking reference so that we can reserve seats on your chosen return train from Havenstreet to Smallbrook Junction. We’d generally recommend 2 hours at Havenstreet.
  3. Please note that Island Line trains are not running to Smallbrook Junction until mid-May 2021 while upgrade works take place. See details of replacement buses from Ryde to Havenstreet HERE
How do I book a ticket from Wootton?
  1. Book your outward journey from Wootton to Havenstreet online. Our website shows the departure times from Havenstreet – trains depart from Wootton around 50 minutes later (eg. book the 10:15 train for the departure from Wootton at 11:05)
  2. Call or email (info@iwsteamrailway.co.uk) with your booking reference so that we can reserve seats on your chosen return train from Havenstreet to Wootton. We’d generally recommend 2 hours at Havenstreet.
How do I book a ticket from Ashey?
  1. Book your outward journey from Ashey to Havenstreet online. Our website shows the departure times from Havenstreet – trains depart from Ashey 6 minutes later (eg. book the 10:15 train for the departure from Ashey at 10:21)
  2. Call or email (info@iwsteamrailway.co.uk) with your booking reference so that we can reserve seats on your chosen return train from Havenstreet to Ashey.  We’d generally recommend 2 hours at Havenstreet.
  3. Ashey is a request stop. To board, give the driver a clear signal that you wish the train to stop (like at a bus stop). Please tell the guard if you wish to alight at Ashey.
How many people does a family ticket cover?
  • This covers 2 adults and 2 fare paying children (age 5 – 17 years). Infants 0 – 4 years travel for free.
WHAT DAYS ARE YOU OPEN?
WHEN TIMES ARE THE TRAINS?
  • Please see our Timetable HERE
  • We have adjusted our timetable to avoid crowding at Havenstreet station, and to allow more time to clean our carriages between journeys
DO I NEED TO WEAR A FACE COVERING?
  • You don’t require a face covering on the train as you’ll be allocated your own compartment, used only by members of the same household.
  • Please bring a face covering so that you can visit our shop and Train Story Discovery Centre
WHAT ABOUT VISITORS WITH ADDITIONAL NEEDS OR RESTRICTED MOBILITY?
  • A wheelchair accessible carriage will be part of every train. Please call us on 01983 882204 if you need to travel in this carriage – we can ensure that the appropriate compartment is reserved for you.
  • See our website for further information about accessibility HERE.