Book Tickets

Start your steam railway journey, book tickets now and enjoy online savings to on the day prices

First Class Tickets

  • Adult £21.00
  • Child £10.00
  • Infant FREE
  • Family (2 adults & 2 children) £52.00
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Standard | Third Class Tickets

  • Adults £13.50
  • Child £6.50
  • Infant Free
  • Family - (2 adults & 2 children) £33.00
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Dog Tickets & Guide Books

  • Dog 1st Class £5.00
  • Dog 3rd Class £3.00
  • Guide Book £3.00
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Sorry, 1st class tickets are currently unavailable

Please call us to book: tickets from Wootton on Smallbrook Jct, members, other discounts

Frequently Asked Questions

DO I NEED TO PRE-BOOK?
  • We’d strongly recommend booking on-line in advance so that we can reserve a compartment on your chosen train. Many of our trains have been completely sold out in advance.
  • Any unsold compartments will be on sale at our ticket office
  • Pre-booking is essential if you intend to board the train at Smallbrook Junction or Wootton
HOW DO I BOOK FROM SMALLBROOK JUNCTION OR WOOTTON?
  • If you’re travelling from Smallbrook Junction or Wootton, please book online for your outbound train. Our website shows the departure times from Havenstreet – please check our Timetable HERE to book yourself on the correct train.
  • Either call us on 01983 882204 or email info@iwsteamrailway.co.uk, so that we can reserve your place on the train for your return journey from Havenstreet.
  • Please note that engineering works are taking place on Island Line on 15/16 and 22/23 August – it isn’t possible to reach Smallbrook Junction by Island Line train on these two weekends. Please see HERE for details of the replacement bus service between Ryde Esplanade and Havenstreet, operated by South Western Railways.
IS MY TICKET FOR A RETURN JOURNEY?
  • Yes, your ticket includes one complete round trip on the line
  • Most visitors start their journey at our main station at Havenstreet, mid-way along the line. Your ticket includes all the facilities at Havenstreet, including our Train Story Discovery Centre, and falconry displays (11:40 and 13:40 each day). Please allow plenty of time to explore Havenstreet, especially if you have booked an afternoon train.
  • Visitors typically stay at least 3 hours, including a 1 hour trip on the train
HOW DO MEMBERS PRE-BOOK?
  • Please call us on 01983 882204 so that we can reserve your compartment – this guarantees your place on the train.
  • Your vouchers will still be valid, please present these at the booking office when you arrive at the station.
How do I book a ticket for a child aged 4 or under?
  • Please book online for the other members of your group. When you arrive at the ticket office we’ll give you a free ticket for any infants travelling with you.
How many people does a family ticket cover?
  • This covers 2 adults and 2 fare paying children (age 5 – 17 years). Infants 0 – 4 years travel for free.
WHAT DAYS ARE YOU OPEN?
WHEN TIMES ARE THE TRAINS?
  • Please see our Timetable HERE
  • We have adjusted our timetable to avoid crowding at Havenstreet station, and to allow more time to clean our carriages between journeys
DO I NEED TO WEAR A FACE COVERING?
  • You don’t require a face covering on the train as you’ll be allocated your own compartment, used only by members of the same household.
  • Please bring a face covering so that you can visit our shop a.nd Train Story Discovery Centre
WHAT ABOUT VISITORS WITH ADDITIONAL NEEDS OR RESTRICTED MOBILITY?
  • A wheelchair accessible carriage will be part of every train. Please call us on 01983 882204 if you need to travel in this carriage – we can ensure that the appropriate compartment is reserved for you.
  • See our website for further information about accessibility HERE.
CAN I BOOK A 1ST CLASS COMPARTMENT?
  • For now we’re keeping things simple by selling one class of ticket
  • You may get lucky and receive a free upgrade to a first class compartment
Can I book a dog ticket?
  • We’re working to add these to our online system
  • In the meantime please book online for the humans in your group, then buy a dog ticket at the ticket office when you arrive at the station
IS MY FOOTPLATE EXPERIENCE GOING AHEAD?
  • Unfortunately we’re unable to offer footplate experiences due to the requirement for social distancing. We hope that we can reschedule your experience for a future date. Alternatively we’re happy to offer a full refund.