Book Tickets

First Class Tickets

  • Adult £21.00
  • Child £10.00
  • Infant FREE
  • Family (2 adults & 2 children) £52.00
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Standard | Third Class Tickets

  • Adults £13.50
  • Child £6.50
  • Infant Free
  • Family - (2 adults & 2 children) £33.00
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Dog Tickets & Guide Books

  • Dog 1st Class £5.00
  • Dog 3rd Class £3.00
  • Guide Book £3.00
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Sorry, 1st class tickets are currently unavailable

Travelling from Smallbrook or Wootton: Book your outward train online, then call or email so that we can reserve seats on your return journey (see FAQ below)

You cannot visit the Railway in a group of more than 6 (unless travelling as part of a larger household or support bubble)

Frequently Asked Questions

DO I NEED TO PRE-BOOK?
  • We’d strongly recommend booking on-line in advance so that we can reserve a compartment on your chosen train. Many of our trains have been completely sold out in advance.
  • Any unsold compartments will be on sale at our ticket office
  • Pre-booking is essential if you intend to board the train at Smallbrook Junction or Wootton
HOW DO I BOOK FROM SMALLBROOK JUNCTION OR WOOTTON?
  • If you’re travelling from Smallbrook Junction or Wootton, please book online for your outbound train. Our website shows the departure times from Havenstreet – please check our Timetable HERE to book yourself on the correct train.
  • Either call us on 01983 882204 or email info@iwsteamrailway.co.uk, so that we can reserve your place on the train for your return journey from Havenstreet.
IS MY TICKET FOR A RETURN JOURNEY?
  • Yes, your ticket includes one complete round trip on the line
  • Most visitors start their journey at our main station at Havenstreet, mid-way along the line. Your ticket includes all the facilities at Havenstreet, including our Train Story Discovery Centre, and falconry displays (11:40 and 13:40 each day). Please allow plenty of time to explore Havenstreet, especially if you have booked an afternoon train.
  • Visitors typically stay at least 3 hours, including a 1 hour trip on the train
HOW DO MEMBERS PRE-BOOK?
  • Please call us on 01983 882204 so that we can reserve your compartment – this guarantees your place on the train.
  • Your vouchers will still be valid, please present these at the booking office when you arrive at the station.
How do I book a ticket for a child aged 4 or under?
  • Please book online for the other members of your group. When you arrive at the ticket office we’ll give you a free ticket for any infants travelling with you.
How many people does a family ticket cover?
  • This covers 2 adults and 2 fare paying children (age 5 – 17 years). Infants 0 – 4 years travel for free.
WHAT DAYS ARE YOU OPEN?
WHEN TIMES ARE THE TRAINS?
  • Please see our Timetable HERE
  • We have adjusted our timetable to avoid crowding at Havenstreet station, and to allow more time to clean our carriages between journeys
DO I NEED TO WEAR A FACE COVERING?
  • You don’t require a face covering on the train as you’ll be allocated your own compartment, used only by members of the same household.
  • Please bring a face covering so that you can visit our shop and Train Story Discovery Centre
WHAT ABOUT VISITORS WITH ADDITIONAL NEEDS OR RESTRICTED MOBILITY?
  • A wheelchair accessible carriage will be part of every train. Please call us on 01983 882204 if you need to travel in this carriage – we can ensure that the appropriate compartment is reserved for you.
  • See our website for further information about accessibility HERE.
CAN I BOOK A 1ST CLASS COMPARTMENT?
  • For now we’re keeping things simple by selling one class of ticket
Can I book a dog ticket?
  • We’re working to add these to our online system
  • In the meantime please book online for the humans in your group, then buy a dog ticket at the ticket office when you arrive at the station
IS MY FOOTPLATE EXPERIENCE GOING AHEAD?
  • Unfortunately we’re unable to offer footplate experiences due to the requirement for social distancing. We hope that we can reschedule your experience for a future date. Alternatively we’re happy to offer a full refund.